Privacy Policy

1. Information We Collect

Personal Information

When you make a reservation or contact us, we may collect:

• • Full name and contact information
• • Email address and phone number
• • Payment and billing information
• • Identification documents as required by law
• • Special requests and preferences
• • Communication records and feedback

Automatically Collected Information

• • IP address and browser information
• • Device information and operating system
• • Website usage patterns and analytics
• • Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

• • Process and confirm your reservations
• • Provide customer support and assistance
• • Send booking confirmations and updates
• • Improve our services and website functionality
• • Comply with legal and regulatory requirements
• • Send promotional offers (with your consent)
• • Ensure security and prevent fraud

3. Information Sharing

We do not sell or rent your personal information. We may share information with:

• • Payment processors for secure transactions
• • Government authorities when legally required
• • Service providers who help operate our business
• • Emergency contacts in case of medical emergencies

4. Data Security

We implement appropriate security measures to protect your personal information, including:

• • SSL encryption for data transmission
• • Secure servers and access controls
• • Regular security audits and updates
• • Staff training on data protection
• • Limited access to personal information

5. Your Rights

You have the right to:

• • Access your personal information
• • Correct inaccurate information
• • Request deletion of your data
• • Opt-out of marketing communications
• • File a complaint with authorities

6. Cookies and Tracking

We use cookies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

7. Contact Information